At Xcel Wrap & Detail, we respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains what information we collect, how we use it, how we
protect it, and how we handle text message communications with our customers.
1. Program Description
By opting in to the Xcel Wrap & Detail mobile messaging program, you agree to receive recurring informational and promotional text messages at the mobile number provided during the opt-in process.
Messages may include:
- Appointment confirmations and reminders
- Service and project updates
- Customer service communications
- Quote and follow-up communications
Consent is not a condition of purchasing any goods or services.
2. Message Frequency
Message frequency may vary depending on your interaction with Xcel Wrap & Detail and the
type of communications for which you have opted in.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Contact
your mobile carrier for information about applicable charges.
4. Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any message from Xcel
Wrap & Detail.
After you send STOP, you will receive a confirmation message and will no longer receive SMS
messages from us unless you opt in again.
5. Opt-In Methods
You may opt in to receive SMS messages from Xcel Wrap & Detail through:
- An online form on our website containing a clear SMS opt-in checkbox
Consent is always affirmative and opt-in. SMS consent checkboxes are never pre-selected.
Simply providing a phone number does not constitute consent to receive SMS messages.
6. Standard Messaging disclosures
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
- Message frequency may vary
- Reply HELP for assistance
7. Help Instructions
For assistance with the Xcel Wrap & Detail messaging program, reply HELP to any SMS
message.